West Baton Rouge Parish is pleased to provide a portal for online utility account viewing, management, and payments. Utility customers have options to create an account to view bill information such as:
Next due date
Credit & Debit Card Payments
Credit and Debit card payments can be made by using Visa, MasterCard, American Express, and Discover.
Creating An Account
If you have not previously created an online account with us, please have a recent utility bill in front of you. Complete our online registration form with each item listed:
Account Number (Between 9 and 10 Digits)
Contact Phone Number
Current Email Address
Customer Name (First and Last Name)
Password (minimum of 8 characters and must contain at least one uppercase letter, one lowercase letter and one number)
Security Question and Answer
User ID (minimum of 8 characters and must contain at least one letter and one number)
There will be a $2.75 convenience fee for all credit/debit card transactions. Please note that online bill payments may take up to 4 days to post.
If your services have been disconnected, paying online will not have the services re-connected immediately.
Someone is in the office during the lunch hour to answer the phone and assist customers at the drive-thru window only. There is a drive-thru window located on the side of the building as a convenience for our customers. You must have your current and complete bill to pay at this window.